Frequently asked questions
Why are your prices more accessible?
Our prices reflect our independent sourcing model and non-authorized retail position. We focus on boutique-style handbags with an accessible approach, rather than official luxury boutique pricing.
This allows customers to enjoy elegant, design-led bags at a more reasonable price point.
How do you check product quality before shipping?
Before shipping, each order is checked for overall appearance, structure, hardware, stitching, lining, shape, and packaging condition.
Our goal is to make sure every item is in good condition before it leaves us.
Will the item look exactly like the photos?
We do our best to present each product clearly through photos and descriptions. However, slight differences may occur due to lighting, screen settings, photography angles, material texture, or production variation.
If you are sensitive to details such as leather grain, hardware tone, stitching, or structure, please contact us before ordering.
Can I return the item if I am not satisfied?
Yes. We offer a 30-day return policy. If you are not satisfied with your order, please contact us within 30 days of receiving the item.
Returned items must be unused, in their original condition, and sent back with the original packaging and included accessories where applicable.
How long does shipping take?
Most orders arrive within10–20 business days, depending on your location and the specific item. You’ll receive tracking information once your order ships.