Legal notice

Last updated: July 22, 2026

Shop-Handbags respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit shop-handbags.com, browse our products, create an account, place an order, subscribe to our emails, or contact us.

Shop-Handbags uses Shopify to provide our website and e-commerce services. By using this website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following types of information.

Contact Information

This may include your name, email address, phone number, billing address, and shipping address.

Order and Transaction Information

This may include:

  • Products you view, add to your cart, purchase, return, or cancel

  • Order numbers and transaction history

  • Payment method and payment status

  • Shipping and tracking information

Your full payment card details are generally processed directly by Shopify, payment providers, or other secure payment platforms. We do not normally store your complete card number or banking password.

Account Information

When you create an account, we may collect your login information, account settings, preferences, and saved addresses.

Customer Service and Communication Information

This includes information you provide when contacting us by email, through a contact form, or through another customer service channel, such as product questions, order concerns, photos, videos, and return requests.

Device and Website Usage Information

We may automatically collect information such as:

  • IP address

  • Browser and device type

  • Operating system

  • Internet connection information

  • Date and time of access

  • Pages viewed

  • Searches, clicks, and shopping cart activity

  • Referring website or source

  • Interactions with website features

This information is usually collected through cookies, pixels, and similar technologies.

How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to emails, or contact us

  • Automatically from your device when you visit or use the website

  • From Shopify, payment providers, shipping carriers, and other service providers

  • From advertising, analytics, or marketing partners, where permitted by law and enabled through our settings

How We Use Personal Information

We may use your personal information for the following purposes.

Processing and Fulfilling Orders

This includes:

  • Confirming and processing orders

  • Processing payments

  • Checking stock availability

  • Preparing and inspecting products

  • Arranging delivery

  • Providing tracking information

  • Handling returns, exchanges, and refunds

Communicating With You

We may contact you about:

  • Order confirmations

  • Payment status

  • Shipping and tracking updates

  • Returns and refunds

  • Customer service inquiries

  • Account or security matters

Even after you unsubscribe from marketing emails, we may still send you necessary service-related messages concerning your orders, account, security, or customer support requests.

Providing and Improving Our Services

We may use information to:

  • Remember your shopping preferences

  • Improve website pages and features

  • Analyze website traffic and performance

  • Diagnose technical problems

  • Improve the overall shopping experience

Marketing and Advertising

Where you have given consent or where otherwise permitted by law, we may send you:

  • Product updates

  • Special offers

  • Promotional messages

  • Shopping cart reminders

  • Other marketing communications

We may also use cookies, pixels, and similar technologies to measure advertising performance and display advertisements that may be more relevant to your browsing activity.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Security and Fraud Prevention

We may use personal information to:

  • Verify orders

  • Detect unusual or potentially fraudulent payments

  • Prevent fraud and misuse

  • Protect customer accounts

  • Maintain the security of our website, customers, and business

Legal Compliance

We may process or retain personal information when necessary to comply with tax, accounting, payment, consumer protection, court, regulatory, or other legal requirements.

We may also use information to resolve disputes and enforce our website policies.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the website and understand how customers interact with it.

Essential Cookies

These cookies support essential website functions, including:

  • Shopping cart functions

  • Checkout

  • Account login

  • Security verification

  • Basic website operation

These cookies generally cannot be completely disabled without affecting how the website works.

Functional Cookies

These cookies may remember your language, location, currency, login status, and other preferences.

Analytics Cookies

These cookies help us understand website traffic, page performance, and how visitors use our website.

Advertising Cookies and Pixels

These technologies may be used to:

  • Measure advertising performance

  • Recognize shopping cart activity

  • Understand browsing behavior

  • Display more relevant advertising

Where required by applicable law, non-essential cookies will only be used after you have given your consent.

You may manage your preferences through our cookie settings, your browser settings, or any privacy controls made available on the website.

Disabling certain cookies may affect some website features.

How We Disclose Personal Information

We do not sell personal information in exchange for direct monetary payment.

To operate our website and provide our services, we may disclose necessary personal information to the following categories of recipients.

Shopify

Our store is hosted by Shopify. Shopify processes information related to website visits, checkout, orders, security, and platform functionality.

Payment Providers

Payment providers process payments, refunds, transaction verification, and fraud prevention checks.

Shipping and Fulfillment Partners

We may share information with shipping carriers, fulfillment providers, and other logistics partners to prepare, track, and deliver orders.

Customer Service, Email, and Technology Providers

These service providers may help us:

  • Send order notifications

  • Respond to customer service requests

  • Host and store information

  • Maintain the website

  • Provide technical support

Analytics and Advertising Partners

When relevant features are enabled, we may provide website interaction, device, or cookie information to analytics or advertising partners to measure advertising performance or provide targeted advertising.

In some locations, these activities may legally be considered the “sharing” of personal information or targeted advertising. Where applicable, you may use the privacy controls available on our website to opt out.

Legal and Security Purposes

We may disclose personal information when reasonably necessary to:

  • Comply with applicable law

  • Respond to a valid court order or government request

  • Investigate fraud or security incidents

  • Protect our legal rights

  • Protect the rights, property, or safety of our customers or others

Business Transfers

If our business is sold, merged, reorganized, or involved in an asset transfer or similar transaction, personal information may be transferred as part of the relevant business assets.

We require service providers to use personal information only as necessary to perform the agreed services and to protect it in accordance with their legal obligations and privacy practices.

Shopify’s Role

Shopify provides the e-commerce platform used by this website and processes certain information when you visit or use our services.

Depending on the Shopify features enabled, Shopify may process information for platform security, payments, analytics, personalization, and advertising-related services.

For certain processing activities, Shopify may act independently and have its own responsibilities regarding your personal information. Shopify may provide privacy controls that allow you to learn more about or manage some of its data processing activities.

International Data Transfers

Because we serve customers in multiple countries and regions, your personal information may be transferred, stored, or processed outside your country of residence.

This may include the United States, Canada, and other countries where Shopify, payment providers, shipping partners, or other service providers operate.

Data protection laws may differ between countries. Where required by applicable law, we or our service providers will use recognized contractual safeguards or other appropriate measures for international data transfers.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and comply with legal obligations.

Retention periods may depend on:

  • Whether your account remains active

  • Whether an order or customer service request has been completed

  • Tax, accounting, and transaction record requirements

  • Refund, chargeback, or dispute handling

  • Fraud prevention and enforcement of website policies

  • Applicable legal requirements

When information is no longer required, we may delete it, anonymize it, or otherwise handle it in a manner permitted by law.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Please do not send complete payment card details, account passwords, or other unnecessary sensitive information through regular email.

When you create an account, you are responsible for protecting your login details and should not share your password with others.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

  • The right to know about or access the personal information we hold about you

  • The right to correct inaccurate personal information

  • The right to request deletion of personal information

  • The right to receive a copy of your personal information

  • The right to restrict or object to certain processing

  • The right to withdraw previously given consent

  • The right to opt out of marketing communications

  • The right to opt out of certain personal information sharing or targeted advertising

  • The right to appeal certain decisions regarding your privacy request

  • The right to complain to a local data protection or privacy authority

These rights do not apply in every situation. We may need to verify your identity before completing a request.

We may also retain information when required to fulfill orders, maintain transaction records, resolve disputes, prevent fraud, or comply with legal obligations.

To exercise your privacy rights, please email:

hello@shop-handbags.com

Please describe your request and provide enough information to help us identify the relevant account or order. Do not send complete payment card details or passwords by email.

We will not unlawfully discriminate against you for exercising your privacy rights.

Marketing Preferences

You may unsubscribe from marketing emails at any time by using the unsubscribe link at the bottom of the message.

After unsubscribing, you may still receive necessary communications relating to:

  • Order confirmations

  • Payment notifications

  • Shipping and tracking information

  • Returns and refunds

  • Account security

  • Customer service requests

When you have consented to other forms of marketing communication, you may withdraw that consent by following the opt-out instructions included in the relevant message.

Children’s Information

This website is not intended for children who are below the legal age of consent in their location, and we do not knowingly collect personal information from children.

When a parent or legal guardian believes that a child has provided personal information to us, they may contact hello@shop-handbags.com. We will review the request and take appropriate action in accordance with applicable law.

Third-Party Websites and Links

Our website may contain links to third-party websites, payment platforms, social media services, or other external services.

We do not control how those third parties collect, use, or protect personal information. Please review their privacy policies and terms before providing information or using their services.

Privacy Complaints

For questions or complaints about how we handle personal information, please contact:

hello@shop-handbags.com

We will review your concern and respond within a reasonable period.

Depending on your location, you may also have the right to submit a complaint to your local data protection authority, privacy regulator, or other relevant authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website features, service providers, business operations, or legal requirements.

The updated policy will be posted on this page, and the “Last updated” date at the top will be revised.

Where required by law, we may provide additional notice of material changes.

Contact Us

For questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact:

Shop-Handbags
Email: hello@shop-handbags.com